How and when you get paid
Payouts go out via PayPal 14 business days after your final post. Add your PayPal email under Profile → Payment info.
Last reviewed
Your payout is stated in the invite before you accept it, and it covers all of the deliverables in the brief. Payment is per campaign, not per post — submitting extra content does not increase it.
Rates are set per campaign and are not negotiable. You are free to decline any invite without penalty. Over time, creators who deliver reliably and score well with brands tend to see better offers.
Reading your Earnings page
Open Earnings in the sidebar. Everything you are owed sits in one of four buckets:
| Bucket | What it means |
|---|---|
| Pending work | Onboarding or content is not submitted yet. Nothing is owed until you deliver. |
| In review | Your content is with the brand for approval. |
| Cleared | Approved — inside the 14-day window before the payout is sent. |
| Paid out | Sent to your PayPal account. |
Work moves down that list as your campaign progresses. If something is sitting in Pending work that you think you have finished, open the campaign and check the tracker — usually there is a step still outstanding.
What has to be true before you are paid
- Your content was approved by both Social Native and the brand.
- You posted it on your own channel during the posting window.
- You submitted the post URL.
- The post stayed live for the period the brief required.
- Your PayPal email is on your profile under Profile → Payment info.
Miss any of those and the payout is held until it is resolved.
On campaigns where the brand publishes, steps 2 to 4 do not apply — there is no post of yours to verify. Your payout follows brand approval instead. The same is true of any individual piece the brand marks approved — do not post: it is accepted and paid for, it just does not go on your channel.
Setting up PayPal
Payments are sent via PayPal, so we need the email address attached to your PayPal account.
Go to Profile → Payment info and add your PayPal email. Do this before your first campaign closes — a payout cannot be sent without it.
Two things to watch:
- It must be the email your PayPal account actually uses. If it is an address PayPal does not recognise, the payment will not reach you.
- If you change your PayPal email, update it here too. A payout sent to an old or mistyped address is the single most common reason a payment does not arrive.
If you do not have a PayPal account yet, you can create one free at paypal.com.
When the money arrives
Payouts are sent automatically 14 business days after your final post, and land in your PayPal inbox within minutes of going out.
Two details worth reading twice:
- Business days, not calendar days. Fourteen business days is roughly three weeks. Weekends and public holidays do not count.
- After your final post. On a campaign asking for more than one piece, the clock starts from the last one, not the first.
Until that window has passed, the campaign sits in Cleared on your Earnings page.
If you think a payment is late
Work through this in order:
- Open Earnings and find the campaign. If it is in Pending work or In review, it is not due yet.
- If it reads Cleared, check whether 14 business days have actually passed since your final post — that is about three weeks.
- Check Profile → Payment info and confirm your PayPal email is correct and current.
- Check the PayPal account itself, including any notification emails from PayPal.
If all four check out and the money still has not arrived, email creator.marketing@socialnative.com with your username and the campaign name.
Payout states on the campaign
A campaign that has been paid shows a payout status. Three of them mean something went wrong and need you to act:
| Status | What it means | What to do |
|---|---|---|
| Paid | Sent and settled | Nothing |
| Failed | PayPal rejected the payment. The campaign shows the reason. | Almost always a wrong or unrecognised PayPal email. Fix it under Profile → Payment info, then email support so we can re-send. |
| Unclaimed | Sent, but not collected. PayPal holds a payment to an address with no matching account, then returns it. | Check the email is one your PayPal account actually uses, and look for a PayPal claim email. |
| Returned | The payment came back to us. | Correct your payment info, then email support to arrange another attempt. |
All three come back to the same root cause: the PayPal email on your profile does not match a working PayPal account. It is worth checking before your first campaign ends rather than three weeks after.
Taxes
We do not provide tax advice, and we do not collect tax forms from you.
Depending on where you live and how much you earn, you may need to report this income yourself. PayPal will contact you directly if it needs tax information or has to issue documentation for your account. If you are unsure what applies to you, talk to a tax professional in your country.